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We are “Hand Made Amber”, a Swiss webshop that sells real, unique and exclusive hand made amber artpieces. Our products are all unique, natural and made by hand. We personally control the whole process – from finding amber until the final product. In us, you can trust.

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Our Address

Igelweg 7
CH-5036 Oberentfelden
Europe / Switzerland

Phone: +41 (0)76 336 70 79
Email: (Please use the contact form to write us)

Opening Hours

Our webshop is open for you during 7 days a week and 24 hours a day.

Data Privacy Policy

Privacy Policy
This privacy statement clarifies the nature, scope and purpose of collecting and using visitors ‘and users’ data (collectively, “Users”) by “HandMadeAmber.com/ch/en/at-Shop” (owner: Marco Vögeli, Igelweg 7, CH-5036 Oberentfelden, Switzerland) (hereinafter referred to as the “Provider”) as the data protection authority.

If you have any questions concerning data protection, please contact us via the contact form on this website.

Collection of access data
The provider collects data about every access to the online offer (so-called server log files). The access data include name of the retrieved web page, file, date and time of the retrieval, transmitted data volume, notification of successful retrieval, browser type and version, the user’s operating system, referrer URL, the IP address and the requesting provider ,
The provider uses the log data without assignment to the user of the user or other profile creation according to the legal regulations only for statistical evaluations for the purpose of operation, security and optimization of the online offer. However, the provider reserves the right to check the log data subsequently, if there are concrete grounds for the legitimate suspicion of unlawful use.

Collection and use of personal data
Personal data are collected and used by the provider only if this is legally permitted or the users consent to the data collection. As a rule, it is recognizable for users when using the service which data are stored, such as name, e-mail address and message when using the order form.
The personal data (such as name, e-mail address, address, payment data) for the purpose of ordering goods are used by the vendor to fulfill and process the contract. These data are treated confidentially, transmitted in encrypted form and are not passed on to third parties who are not involved in the ordering, delivery and payment process.
When contacting the provider (via contact form or e-mail), the user’s data are stored for the purpose of processing the inquiry as well as in the event that connection questions arise.
The provider has undertaken organizational, contractual and technical security measures to ensure compliance with the provisions of the Data Protection Act and to prevent accidental or deliberate manipulation, loss, destruction or access by unauthorized persons.

Data forwarding to third parties
The data of the users are only forwarded to third parties, if this is legally permitted or a user has consented to the forwarding.
This is, for example, the case when the data is passed on to fulfill the contractual obligations against the user and the postal address is transferred to a forwarding company after a shop order. Or if the data are requested by competent authorities such as law enforcement agencies.
The personal data of the users are by no means sold or passed on to third parties for advertising purposes or for the purpose of creating user profiles.

The provider uses “cookies” as part of his online offer. Cookies are small files which can be stored on the user’s computer and can store information for providers. Temporary cookies are deleted after the browser is closed, persistent cookies are kept for a certain period of time, and can be made available when the online offer is accessed again.
Cookies are used on the one hand to facilitate the use of the service. For example, a cookie saves a user’s war basket status.
The user can influence the use of the cookies. Most browsers have an option to restrict or prevent cookies from being stored. Provider tries to make the online offer in such a way that the use of cookies is not necessary. However, it should be noted that the use and, in particular, the use of the services without cookies is restricted.

Information by newsletter
E-mails with promotional information about the provider as well as its services are only sent with an explicit consent of the users. Users can at any time object to receiving the newsletter. A contradiction possibility is found, among other things, In any e-mail.
Prior to sending the newsletter, the e-mail holder receives a confirmation e-mail in which he must confirm the newsletter registration. Unauthorized registrations are automatically deleted within four weeks at the latest.
Non-commercial information includes news in the context of the contractual relationship with the user. This includes the sending of technical information, information on payment processing, queries on orders and similar messages.
Users can subsequently request the removal from the notification list by e-mail to the above mentioned contact options.
In the course of the registration, the provider saves the user’s login, confirmation, and IP address. The provider is legally obligated to log the registrations in order to prove a proper registration.

Google Analytics
The provider uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on users’ computers and which allow an analysis of the use of the website by you. The information generated by the cookie about the use of this website by the users is generally transferred to a Google server in the USA and stored there.
However, in the case of the activation of the IP anonymisation on this website, the IP address of the users of Google is previously abridged within Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and abbreviated there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate the use of the website by the users to compile reports on the website activities and to provide other services related to the website usage and the internet usage against the website operator.
The IP address provided by your browser as part of Google Analytics will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; The provider, however, advises the user that in this case, you may not be able to fully utilize all the functions of this website. In addition, users may prevent Google’s processing of the data (including your IP address) generated by the cookie and the use of the website (including your IP address) as well as the processing of this data by Google by using the browser plug-in available under the following link Download and install: http://tools.google.com/dlpage/gaoptout?hl=en.

Piwik Statistics
The provider uses Piwik, an open-source software for the statistical evaluation of the user accesses. Piwik uses cookies that are stored on the user’s computer and which allow users to analyze the use of the website. The information on the use of this offer generated by the cookie is stored on the provider’s server in Germany.
The IP address is anonymized immediately after processing and before its storage.
Users can prevent the installation of cookies by setting their browser software accordingly;

Real-time measurement with etracker
On this offer, data on marketing and optimization purposes are collected and stored using etracker GmbH (www.etracker.com) technologies. From this data, usage profiles can be created under a pseudonym. Cookies can be used.
The data collected with the etracker technologies are not used to personally identify the visitor of this website without the separate consent of the data subject and are not combined with personal data about the bearer of the pseudonym. Data collection and storage can be countered at any time with effect for the future: http://www.etracker.com/privacy?et=[into etracker Secure Code]

Use of Facebook Social Plugins
Social plugins (“plugins”) of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”), are used on this website. The plugins are visible on one of the Facebook logos (white “f” on a blue tile or a “thumb up” sign) or are marked with the addition “Facebook Social Plugin”. The list and the appearance of the Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/.
When a user calls a web page of this online offer that contains such a plugin, his browser builds a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to the user’s browser and integrated into the website by the browser. The provider has therefore no influence on the extent of the data that Facebook is using this plugin and therefore informs the users according to their knowledge: By incorporating the plugins, Facebook is informed that a user has called the corresponding page of the online offer. If the user is logged into Facebook, Facebook can assign the visit to his Facebook account. If a user interacts with the plugins, for example, pressing the Like button or making a comment, the relevant information will be sent directly to Facebook by Facebook and stored there. If a user is not a member of Facebook, there is the possibility that Facebook will find and save his IP address. According to Facebook, only an anonymous IP address is stored in Germany.
The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the rights and setting options for protecting the privacy of the users, can be found in the Facebook privacy notice: https://www.facebook.com/about/privacy/ ,
If a user is a Facebook member and does not want Facebook to collect data about him through this online offering, and to link to his or her member data stored on Facebook, he must log out of Facebook before visiting the Internet presence and delete relevant Facebook cookies. It is also possible to block Facebook social plugins with add-ons for the browser, for example with the “Facebook Blocker”.

+1 Google+ button
In this offer, the buttons of the Google+ social network (e.g., “+1” button) operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”) are used. When a user visits a web page of this online offer that contains such a button, the browser establishes a direct link to Google’s servers. The content of the buttons is transmitted by Google directly to its browser and is integrated into the website. Therefore the provider has no influence on the extent of the data that Google collects with the buttons.
According to Google no personal data are collected without a click on the button. Only when members of Google+ are logged in, such data, including the IP address, are collected and processed. The purpose and scope of the data collection and the further processing and use of the data by Google, as well as the rights and preferences of the users to protect your privacy, can be found in Google’s Privacy Notice on the “+1” button: http://www.google.com /intl/en/+/policy/+1button.html and the FAQ: http://bit.ly/r3Qmer. If a user is a Google+ member and does not want Google to collect data about him through this Internet presence and link it to your member data stored on Google, the user must log out of Google Plus before visiting this site and Google’s cookies within the browser Erase.

Use of Twitter buttons
The Twitter service buttons are used on this website. These buttons (e.g., “twists” or “sequences”) are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
When a user browses a web page that contains such a button, his browser builds a direct link to Twitter’s servers. The content of the Twitter buttons is transmitted directly from Twitter to the user’s browser. The provider has therefore no influence on the extent of the data that Twitter collects with the help of this plugin and informs the users according to his knowledge. According to this, only the IP address of the user is transmitted with the URL of the respective web page when the button is referred to, but not for purposes other than the representation of the button. For more information, see Twitter’s privacy policy at http://twitter.com/privacy.

Use the Pinterest buttons
The buttons (“Pin It”) of the service Pinterest, http://pinterest.com, are used on this offer. With the help of the buttons it is possible for the users to share the articles of the provider on their “Pinterest Boards”.
When a user visits a Web page that contains a “pin it” button, his browser connects directly to Pinterest’s servers. The content of the “Pin It” button is sent by Pinterest directly to the user’s browser. The provider therefore has no influence on the extent of the data that Pinterest collects with the help of the “Pin It” button and informs the user according to his knowledge. After this, only the IP address of the user as well as the URL of the respective web page is transmitted, but only for the purpose of displaying the “Pin It” button and sharing the content. For more information, visit the Privacy Statement at Pinterest at http://pinterest.com/about/privacy/.

Revocations, changes, corrections and updates
The user has the right, on request, to receive free of charge information about the personal data that was stored by the provider about him. Contact details can be found in the provider’s imprint.
In addition, the user has the right to correct incorrect data, blockage and deletion of his personal data, in so far as no statutory retention is required.
Changes to data protection
The provider reserves the right to change the privacy policy in order to adapt it to the changed legal situation or to changes in the service and data processing.


Cookies -relevant Web Browser Settings Tutorials

Here you will find external tutorials, provided by the web browser producers, that will show you which settings you can maintain in your web browser, that are relevant to cookies: